Technical+support+tips

This page contains tips for solving technical issues you may encounter as your students play Murder under the Microscope. Of course you should always contact the Catchment HQ team if you need urgent assistance.

Telephone 1800 822 977 (New South Wales, Australia only) or + 61 2 9715 8877 catchment.hq@det.nsw.edu.au

Check your computer setup
You can check your computer setup on the **'R U ready for MuM' page:** @http://www.microscope.edu.au/public/techspec.aspx You will find out your browser type and version, your computer platform and whether you have the necessary browser plugins installed.

Clearing your cache
You may be experiencing some problems with your web browser's memory. To ensure you are able to access Murder under the Microscope here are some instructions for clearing the ‘cache’ in your browser.